Eligibility for Returns
- Products can be returned only if they are defective, damaged, or incorrect.
- Requests for returns must be made within 7 days of receiving your order.
- Items must be unused, in original packaging, and in the same condition as delivered.
Return Process
- To request a return, please contact us at [email protected] with your order details and reason for return.
- Once approved, you will be guided through the return process.
Refunds
- Refunds are applicable only after the returned product has been inspected and approved.
- Refunds will be processed through the original payment method (cash on delivery refunds are provided as cash upon pickup or exchange).
- Please allow up to 7–10 business days for the refund process to be completed.
Exchanges
- In case of damaged, defective, or incorrect items, exchanges may be offered instead of refunds, depending on product availability.
Non-Returnable Items
- Certain items such as personal care products, perishable goods, or customized products may not be eligible for return.